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NCTDI

National Council for Telecommunications

& Digital Infrastructure

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Official Grievance Portal

Formal complaint submission system for telecommunications regulatory matters, service disputes, and infrastructure violations.

Legal Notice: Filing a false grievance is a criminal offense under Cybercrime Law No. 175/2018 and Penal Code provisions. All submissions are logged, verified, and may be referred to law enforcement if found to contain deliberate falsehoods.

Formal Grievance Submission

ENCRYPTED CHANNEL | IP LOGGED

Form ID

GRV-2026-XXXXXX

01

Complainant Information

02

Incident Details

Minimum 100 characters required.

03

Supporting Evidence

Upload supporting documents

PDF, JPG, PNG (Max 10MB per file)

04

Sworn Declaration

Processing Time: Grievances are reviewed within 15 working days. You will receive a case reference number via email upon submission. For urgent matters, contact the Legal Affairs Hotline: 155

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